Better conversations. Better experiences.

Dialpad is an AI-powered cloud communications platform that gives businesses the data and tools to grow high-performing sales teams and deliver an amazing customer experience. By seamlessly combining contact center and sales-related functionality with voice, video, and messaging, businesses of all sizes can connect, collaborate, convert, generate insights, and reduce operational complexities, all on one platform. Our human-first AI, trained on billions of minutes of real business conversations, helps teams unlock customer insights, improve workflows and productivity, and exceed customer expectations at companies like Randstad, RE/MAX, Mizuho, Cigna, T-Mobile, Johns Hopkins, Motorola, Warby Parker, Panera Bread, and Netflix.

First Orion delivers branded communication and call protection solutions that help businesses reach more customers, drive engagement, and build trust. Our solutions are designed to improve answer rates, reduce spoofed call risk, and enhance brand visibility with every outbound call. Whether you're looking to display your company name, logo, or message -- or protect your phone number inventory from bad actors -- First Orion offers scalable solutions for every size business. Our technology is trusted by leading enterprises across telecom, finance, healthcare, retail, and more.

Five9 empowers organizations to create hyper-personalized and effortless AI-driven customer experiences that deliver better business outcomes. Powered by Five9 Genius AI and our people, the Five9 intelligent CX Platform is trusted by 3,000 customers and 1,400+ partners globally. The new CX starts here and it's at the heart of every winning experience. 

Five9 elevates both the customer and agent experience by enabling workforces with AI and evolving the contact center through an open CCaaS platform and powerful product suite.

Core Cloud - Increase business agiligy with work-from-anywhere capabilities, seamless integration, and powerful customer journey orchestration
Digital Workforce - Use best-in-class AI to automate interactions and assist live agents, reducing service costs while delivering a more conversational service experience. 
Employee Engagement - Implement the tools and insights to maintain business continuity and agility while more effectively managing agents and personalizing customer experiences. 
Customer Experience - Engage customers where and how they want to communicate to create connected journeys and provide the inuitive, personalized, more human experience they deserve. 

For more information, visit www.five9.com.

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Front is the customer operations platform built for the complex, high-stakes reality of B2B service. It keeps every team, tool, and customer conversation in sync so companies can scale without losing connection, context, or control.

Designed for cross-functional service, Front goes beyond traditional customer support help desks and unifies customer communication, internal coordination, and business context in a single AI command center, so teams can deliver exceptional experiences across the entire customer lifecycle.

Fusion Connect, an industry-leading cloud communications provider, removes complexity so customers can focus on running their business. We use our technical expertise and industry know-how to build the 'right-fit' communications and collaboration solutions for our customers, be it managed connectivity and network access, unified communications (UCaaS), contact center (CCaaS), SD-WAN, or managed security. Fusion Connect takes a unique customer-first approach to building, implementing, and supporting customized solutions with uptime performance backed by an industry-leading service guarantee.

For more information, visit www.fusionconnect.com or contact Samantha Batzel at samantha.batzel@fusionconnect.com.

Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.

Glia's Banking AI Operating System is a central intelligence layer on top of existing tech stacks, activating an AI workforce of specialized agents that draw from banking data, interaction history, and integrated systems of record. These banking-trained agents automate workflows across voice and digital -- from front office to back office -- resulting in decreased operational costs and the Universal Banker model.

Trusted by 700+ banks and credit unions for its ironclad security and reliability, Glia delivers the industry’s first contractual no-hallucination guarantee. It’s why Glia customers quickly and confidently put Banking AI to work with measurable results from day one. More information about Glia can be found at glia.com.

As the leader in cloud communications and IT, GoTo addresses real-world challenges with practical innovations and a customer-first mindset. Our secure, reliable, and AI-enabled solutions are simple to adopt for small and midsize businesses and scalable to enterprises worldwide.​​

GoTo Connect is the communications champion for small, midsize, and multilocation organizations. Through an AI-powered cloud communications platform that's easy to use and manage, effortless to scale, and remarkably affordable, we drive their success by enriching how people everywhere connect.

About Infobip

Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip's omnichannel engagement, identity, user authentication, and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. With over a decade of industry experience, Infobip has expanded to 75+ offices globally. It offers natively built technology with the capacity to reach over 7 billion mobile devices and ‘things’ on six continents, connected to over 9,700+ connections, of which 800+ are direct operator connections. Infobip was established in 2006 and is led by its co-founders, CEO Silvio KuticÌ, Roberto KuticÌ, and Izabel JelenicÌ.

Recent Awards
Infobip named to Fast Company's Annual List of the World's Most Innovative Companies - March 2024
Infobip named a leader in the CPaaS Leaderboard, Juniper Research - March 2024

IntelePeer automates customer interactions to help businesses reduce costs, enhance customer experience, and speed up ROI. Its conversational AI Platform leverages agentic AI to deliver fast, flexible, and transparent communications. Producing human-like interactions, the platform handles both voice and digital customer queries, integrates smoothly with existing enterprise software, and offers easy-to-use tools accessible to anyone. For more information about IntelePeer, visit www.intelepeer.ai.

Intermedia Cloud Communications helps over 125,000 businesses connect better from wherever. We eliminate the need for multiple communications service providers with our seamlessly integrated solutions portfolio – including voice, video, chat, contact center, business email, productivity, and file management – delivered on one highly reliable, secure platform. With one monthly bill, one point of control, and six-years running J.D. Power-certified support, Intermedia provides enterprise-grade products with a Worry-Free Experience.

And as a partner-first company, we go to work for over 7,100 channel partners by providing everything they need to help maximize their revenue and success through our innovative, highly supported agent and reseller channel programs.

Intrado is the one essential partner for those committed to saving lives and protecting communities.

As a leading global provider of trusted emergency response solutions, our innovative technology, backed by legacy intelligence and passionate experts, ensures we deliver end-to-end solutions that are resilient, intuitive, and insightful. Intrado solutions not only help improve public safety outcomes but also make a critical difference in emergency response.

Enhanced 911

Dynamic call routing
Automated device tracking
Remote user/softphone support

OneAlert (formerly Syn‑Apps)

Intrado’s unified mass notification and alerting platform
Emergency alerts, internal notifications, and IP-based paging into a single centrally managed solution

Kore.ai delivers simplicity, flexibility, and control when applying AI - generative and conversational - to facilitate innovation, drive business growth, increase productivity, improve job satisfaction and realize cost efficiencies. We do this by providing the singular platform, no-code tools and solutions that get customers to faster time to AI value across use cases spanning generative AI applications, RAG/LLM-based search, and experience optimization for customers and employees. We take an agnostic approach, letting companies choose the model, data, cloud and application providers right for their business.

Level AI is an industry-leading contact center intelligence platform. We automate, assist in, and analyze customer service workflows to create value across the business.

Level AI uses advanced conversational intelligence to deliver the next generation of contact center platforms to QA teams and Customer Support Agents. Our semantic intelligence engine focuses on intent in conversations and drives quality assurance, advanced analytics, and real-time agent assistance for omnichannel contact centers.

Lumen is unleashing the world's digital potential. We ignite business growth by connecting people, data, and applications—quickly, securely, and effortlessly. As the trusted network for AI, Lumen uses the scale of our network to help companies realize AI's full potential. From metro connectivity to long-haul data transport to our edge cloud, security, managed service, and digital platform capabilities, we meet our customers' needs today and as they build for tomorrow.

At Massive IT, we are not just another Managed Service Provider (MSP); we are your ultimate technology partner. With our wide-ranging suite of IT services, we ensure that every technological aspect of your business, from inception to decommission, is seamlessly handled. Our offerings span from managed help desk technical support that alleviates the challenges of day-to-day operations to sophisticated cybersecurity solutions designed to shield your enterprise from modern digital threats. We are innovators in software development and data analytics, offering you the cutting-edge solutions your business deserves.

Recognizing the evolving landscape of business collaboration, we offer state-of-the-art conference room solutions to keep you connected and facilitate your meetings. We delve deep into workflow automation, ensuring that your operations run as smoothly and efficiently as possible. With the ever-growing need for compliance, our experts provide robust SOC/NIST compliance and certification services to ensure your business remains compliant without the hassle

MetTel is a global communications solutions provider for business and government agencies. We design and deploy tailored connectivity and networking solutions for voice, data, mobility, and IoT by leveraging our global private network and the industry's broadest portfolio of innovative technology. Named a leader in the Gartner Magic Quadrant for Managed Network Services for five consecutive years, our leadership is driven by our expertise in networking automation and performance, consistently delivering tailored solutions that exceed expectations. Our approach combines technological innovation, unmatched customer service, and proven economic value, setting MetTel apart.

HQ: NYC
Founded: 1996
Ten network nodes and three NOCs across the U.S.
500+ Employees
5000+ Business and government customers
$2.5+ Billion government-awarded contracts
9.5 Years average customer tenure

We founded Momentum with a simple objective in mind:

Enabling better, faster, and more efficient communication for businesses, employees, and customers. We've created a comprehensive selection of products and services ranging from connectivity, collaboration, and engagement solutions.

We also understand that products are only part of the story. That's why every member of our team believes in providing our clients with expert, tailored guidance and support. Because we want to see you thrive—and we'll do whatever it takes to make that happen.

Microsoft Expertise: One staff member holds Microsoft Most Valuable Professional (MVP) status
Global Reach: Operator Connect Provider in seventy-five countries (Q4-2024)
Government-Grade Security: Authorized GCCH (government community cloud high) provider for federal clients
Comprehensive Connectivity: Global direct internet access (DIA) and networking services
Worldwide Support: Dedicated global field sales team for local assistance

net2phone is an AI-powered business communication solutions provider focused on optimizing customer interactions.

With over thirty years of communication expertise spanning more than fourteen countries globally, net2phone supports over 500,000 users worldwide and operates as a subsidiary of IDT Corporation (NYSE: IDT). net2phone began as a pioneer in VoIP technology and has since evolved into a leader in intelligent customer experience technology.

Company Highlights
30+ years in business
Backed by $1.5 billion telecom giant, IDT (NYSE: IDT)
Local teams across the U.S., Canada, Mexico, Europe, South America, and the Caribbean
Recognized for innovation, homegrown platforms, and our ability to adapt to each market we serve.
Product Highlights
Nationwide and international services
Carrier-grade infrastructure, designed for scale and reliability
UCaaS, CCaaS, SIP Trunking, and AI Solutions
Bundled and unbundled packages
100% in-house support

Netrio is a full-service IT managed service provider (MSP) and managed security service provider (MSSP) that’s changing the way companies, from mid-market to enterprise, think about technology’s role in driving innovation, efficiency, and growth. We deliver the expertise, tools, AI experience, and best practices to help businesses modernize their operations, reduce costs, capitalize on opportunities, and thrive in today’s digital marketplace. With offices and operation centers in McKinney, TX; New York City and Buffalo, NY; Belfast, Northern Ireland; Minneapolis, MN; and Pune, India, Netrio empowers more than 1,000 customers and maintains over 450 employees across the globe.

New Horizon Communications is a business telecommunications leader serving customers since 2002. NHC offers solutions utilizing all legacy and complex communications technologies delivered on a single invoice, managed through a single transparent online portal using a single pane of glass view, with streamlined 100% stateside support teams focused on the customer’s experience from design, quoting, provisioning, project management, billing, and repair. We are a fully-certified, regulated telephone utility in 49 states plus D.C., as well as all Canadian Provinces.

NHC is the Communications STACK Provider for modern SMB and enterprise businesses, as well as government agencies. NHC obsesses about the partner and customer experience, which is why NHC markets exclusively through the partner community; we do not have any direct sales force.

Nextiva is an agentic customer experience platform that brings business communications and customer engagement together in one place. Organizations use Nextiva to run phone, video, messaging, contact center, and AI-powered insights on a single, reliable platform. Teams work faster, serve customers better, and grow with confidence. Nextiva is known for its Amazing Service®, strong security, and enterprise-grade reliability. Headquartered in Scottsdale, Arizona, Nextiva serves over one hundred thousand businesses across the globe. With a core system of record and simple administration, companies reduce tool sprawl and improve the customer journey from the first call to lifetime loyalty. Learn more at nextiva.com.

NiCE is transforming the world with AI that puts people first. For 30+ years, NiCE has led the contact center space, trusted by the world's leading brands to power 25 billion+ interactions a year across 150+ countries. CXone Mpower, NiCE's cloud-native platform, orchestrates human and AI agents and accelerates intelligent CX at enterprise scale.

In 2025, NiCE acquired Cognigy, a market leader in enterprise-grade conversational and agentic AI recognized by Gartner, Forrester, and IDC. Founded in Düsseldorf in 2016, Cognigy powers autonomous, goal-driven AI agents for 1,000+ global brands, including Mercedes-Benz, Lufthansa, and Toyota.

Together, NiCE and Cognigy scale agentic AI at speed across CXone, delivering seamless, intelligent experiences across every touchpoint, from the contact center to enterprise-deep workflows.

We’re a leading IT infrastructure and services company and part of the global NTT corporation. With revenues of over USD 10 billion, we operate in more than 200 countries and regions, and serve 5,000 clients. To help you deliver on your business priorities through technology-led initiatives, we transform your businesses and technology at the pace you aspire to, driving the outcomes you want with the as-a-service options you need. Our services and products include Network as a Service, Multicloud as a Service, Edge as a Service and Software-defined Infrastructure Services.

Focused on delivering smart communication to enable smarter workspaces, our mission is to provide world-class cloud communication solutions that enable dynamic collaboration interactions for improved workforce efficiency, productivity and engagement. We specialize in unified communications, cloud voice, and digital events, delivering tailored end-to-end consulting, value realization services, and change management to empower businesses and enable their digital workplace transformation.

Observe.AI, a leader in Contact Center AI, transforms customer experiences and improves agent performance by helping top brands analyze 100% of calls, both post-interactions and real-time via chat, and emails by streamlining quality-assurance workflows. With Observe.AI, businesses transcribe every call with high accuracy and coach agents while gaining full visibility into their customer service operations. Observe.AI brings the power of agent assistance, automatic speech recognition, and Natural Language Processing (NLP) to modern contact centers and their frontline teams.

With Observe.AI, Contact Center teams evaluate and coach across 5x more calls and drive measurable behavior change in areas like CSAT (up 5%), demonstration of empathy (up 37%), and adoption of mandatory compliance dialogues (up 15%).

Observe.AI helps Quality Assurance teams work more efficiently, even when remote, by allowing access to call transcripts, audio players, and evaluation forms in one place. Supervisors.trainers get performance and CX insights to provide data-driven, targeted coaching.