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Solutions / UCaaS

Communications that move with your team.

Bring business calling, messaging and meetings into one conversation. Explore cloud communications suppliers with Avenvox.

Business calling that follows your people

Unified communications as a service brings business calling and collaboration capabilities into a cloud-delivered platform. Staff can use supported desk phones, desktop applications or mobile applications depending on the service and license. Avenvox helps you compare options for a single office, a distributed organization or a workforce that moves between locations. The starting point is how calls should reach people and how customers should experience your business.

Call handling and everyday workflows

Explore auto attendants, business-hour schedules, call queues, voicemail and calling groups. Consider how reception, shared lines, executives and remote workers use the system differently. Messaging, meetings, recording and application integrations vary by supplier and subscription. Where Microsoft Teams is central to your workflow, compare the supported ways to connect business telephony, along with the relevant Microsoft and carrier requirements.

Moving numbers, devices and locations

A migration plan should account for number ownership, porting information, existing contract dates and service continuity during cutover. Review internet quality, local network configuration, headsets and supported phones before rollout. Fax, alarms, elevators and other analog devices need separate attention because their requirements may differ from normal employee calling. Emergency calling location information also needs a clear setup and maintenance process.

Choosing the right operating model

Cloud calling can fit growing businesses, hybrid teams and organizations replacing aging phone equipment. Compare per-user and shared-device needs, domestic and international usage, support hours and administration responsibilities. Pilot real call flows and train users before the main migration. Include onboarding, devices, usage and any required add-ons when comparing proposals. Advanced contact-center requirements may call for a dedicated CCaaS solution rather than basic call queues; Avenvox can help you separate those needs early.

Build around your needs

Start with the right questions.

01

Your people

How many users, locations and remote workers need to connect?

02

Your workflow

Which calling features and application integrations matter most?

03

Your transition

What needs to happen to move your numbers, devices and teams?

Supplier portfolio

Find the right fit.

Explore options through Intelisys. Availability and suitability depend on your requirements and location.

88 suppliers found

Talkdesk

Talkdesk is leading the charge to rid the world of bad customer experiences. We use AI to supercharge the contact center and hyper-personalize the customer journey. We provide autonomous virtual agents that resolve customer inquiries independently, intelligent copilots to help agents deliver…

Supplier overview

Talkdesk is leading the charge to rid the world of bad customer experiences. We use AI to supercharge the contact center and hyper-personalize the customer journey. We provide autonomous virtual agents that resolve customer inquiries independently, intelligent copilots to help agents deliver the highest level of service, and deep analytic capabilities to optimize the customer experience. These capabilities are built on a cloud-native customer experience platform with a common data model and shared services. The system is no-code, so you can train and update AI models without relying on data scientists. If you're worried about transparency and losing control, we built generative AI observability dashboards to help root out biases or misinformation. If you are in an industry with unique needs and regulations, our industry clouds can help you accelerate ROI with prebuilt workflows and pre-trained AI models. It's easy to understand why companies that love their customers use Talkdesk.

Ask about Talkdesk

TekSecute

TekSecute Technology Group has established itself as a reliable advisor to ownership and management groups across the United States, with over 25 years of experience in the Hospitality and MDU vertical. Our extensive track record in this industry makes us a trusted…

Supplier overview

TekSecute Technology Group has established itself as a reliable advisor to ownership and management groups across the United States, with over 25 years of experience in the Hospitality and MDU vertical. Our extensive track record in this industry makes us a trusted partner for businesses seeking guidance and expertise. 
 
Hospitality:
At our company, we have a dedicated team of Hospitality experts who are well-versed in the specific standards of various hotel franchises. Through our agreements with approved partners of all the major hotel franchises, we are able to provide you with the authorized solution for all your hotel technology requirements.

MDU (Multi-Dwelling Units):
When working with our MDU clients, our team consistently adopts a targeted approach to cater to their technology requirements. In today's context, MDU owners are keen on incorporating a wide range of technologies within their premises and transforming them into resident-centric services. We facilitate this transition seamlessly, ensuring convenience and profitability.

Throughout the entire process, our committed business development, project management, and service management teams will closely collaborate with you to guarantee a seamless installation and continuous support for your property.

With our Full Cycle Project Management services, we cover all technologies from start to finish. As your dedicated Single Point of Contact, we take care of Engineering, Installations, Updates, and Escalations. You no longer have to juggle multiple projects or handle the complexities of coordinating with different project managers.

Kick Off - Our Project Managers keep you & your clients informed throughout the life of the project by setting and adhering to deadlines, managing any brand standards and mitigating any potential risks proactively.

Procurement - Leveraging an extensive supplier network, TekSecute Technology Group ensures our clients receive their equipment on time ensuring project timelines are being adhered to.

Installation - Our Project Managers schedule installations and notify all parties of dates. TekSecute's Project Managers oversee that proper training and materials were provided ahead of the installation and all parties involved have knowledge of current statuses.

Completion - We ensure installations were completed to satisfaction and setup a post installation call to go over project details and customer satisfaction. Going the extra mile to confirm that billing has stopped for old services and new bills are set up correctly.

Ask about TekSecute

Telefonica

Telefónica is one of the world's largest fully integrated, Tier 1 telecommunication providers. We have a presence in 28 countries with full operations in 12 of them and an extended presence in a further 16. We serve multinational businesses—especially those that have…

Supplier overview

Telefónica is one of the world's largest fully integrated, Tier 1 telecommunication providers. We have a presence in 28 countries with full operations in 12 of them and an extended presence in a further 16. We serve multinational businesses—especially those that have a presence in Latin America or Europe. Our global network reaches 129 countries, providing connectivity and IT solutions to more than 340 million customers.

Business Offerings

WAN: MPLS—Layer 3 Services, Global LAN Layer 2 over our MPLS, P2P
IPL: Capacity Services (example: On-Net with Telefónica’s own Latin American submarine cable SAM-1> 100 MB up to 10 GB Lambda)
Unified Communications: 1000 seats or more
SIP
ITFS (International Toll Free Service)
IoT: M2M—Global SIM with Cisco Jasper or Telefónica’s “Smart” platform
Cybersecurity solutions
Colocation
Cloud: Telefónica’s virtualized data center, which is cloud-enabled managed hosting or managed IaaS
Satellite Services

Ask about Telefonica

Telesystem

Telesystem has been empowering businesses across the country for over 30 years with a wide range of cybersecurity, networking, and communication solutions. We help our customers overcome some of the biggest and most complex challenges in modern IT, from protecting workforces from…

Supplier overview

Telesystem has been empowering businesses across the country for over 30 years with a wide range of cybersecurity, networking, and communication solutions. We help our customers overcome some of the biggest and most complex challenges in modern IT, from protecting workforces from cyberthreats to ensuring greater network dependability through SD-WAN implementations.

Telesystem has dedicated truck rolls for installations, and each order is assigned a project coordinator who serves as a single point of contact throughout the service delivery process, as well as 30 days after turning up.

Telesystem works alongside businesses and our partners to design reliable and flexible communication solutions to address each business’s unique requirements for performance, security, and cost. Everything from our customizable solutions to our private colocation exists to ensure our customers are getting the most out of their IT infrastructure, while allowing room for growth and freeing their resources to focus on their business success.

Ask about Telesystem

Titanium Payments

Founded in 2000 in Birmingham, AL, MLS Direct Network quickly established itself as a standout in the payment processing industry by prioritizing agent needs and delivering exceptional customer service. In 2016, adapting to the industry's rapid advancements, the company relocated to Austin,…

Supplier overview

Founded in 2000 in Birmingham, AL, MLS Direct Network quickly established itself as a standout in the payment processing industry by prioritizing agent needs and delivering exceptional customer service. In 2016, adapting to the industry's rapid advancements, the company relocated to Austin, Texas, rebranding as Titanium Payments. This move signaled a shift to a technology-first model, aligning with fintech innovation.

As a full merchant services acquirer, Titanium Payments integrates with various gateways and POS equipment options. Our payment solutions include accepting all major credit cards, ACH transactions, and gift cards. Our in-house development team specializes in seamlessly integrating into your existing systems, operational needs, and customer journey. This comprehensive approach ensures Titanium Payments stays at the forefront of the dynamic, technology-driven payment processing industry, keeping our partners and clients ahead in a rapidly evolving market.

Ask about Titanium Payments

TitanNGN

TitanNGN is the agent-focused sales division of White Label Communications, purpose-built to support master agents, sub-agents, and strategic advisors in delivering modular communications and customer experience (CX) solutions. TitanNGN enables agents to lead with multiple entry points, including: SMB UCaaS/CCaaS Enterprise CCaaS…

Supplier overview

TitanNGN is the agent-focused sales division of White Label Communications, purpose-built to support master agents, sub-agents, and strategic advisors in delivering modular communications and customer experience (CX) solutions.
TitanNGN enables agents to lead with multiple entry points, including:
SMB UCaaS/CCaaS
Enterprise CCaaS
CPaaS (voice and messaging)
Network Monitoring
ePOTS/ePRI replacement
Unlike point-solution vendors, TitanNGN operates as a modular platform that allows customers to start where it makes sense and scale without re-platforming. Agents benefit from urgency-driven entry products, mid-market expansion opportunities, and enterprise CX solutions -- all supported under a single operational backbone.

TitanNGN is structured to be channel-first, with dedicated Channel Managers supporting agent recruitment, enablement, deal strategy, and long-term account expansion.

Ask about TitanNGN

TouchTone Business

Commitment to Quality Products and Customer Excellence Serving customers since 1993, TouchTone offers voice and connectivity services from dozens of leading carriers and technology partners, and also leverages its nationwide owned and operated network to provide guaranteed uptime and flexible business solutions.…

Supplier overview

Commitment to Quality Products and Customer Excellence
Serving customers since 1993, TouchTone offers voice and connectivity services from dozens of leading carriers and technology partners, and also leverages its nationwide owned and operated network to provide guaranteed uptime and flexible business solutions. The New Jersey-based company prides itself on providing the highest quality service at the most competitive rates, while always maintaining first-class customer service.

Unsurpassed Customer Service
Our stellar, always-available dedicated support staff separates TouchTone from the rest. Our customers range from small businesses to some of the biggest names in the emergency response industry -- all of whom equally count on TouchTone for their business-critical communications. No matter your business size, each customer is provided with first-rate service and support. With our in-house support, engineering, provisioning, billing, and network operations center, our team is equipped with the expertise required to address any concern or answer any question.

Ask about TouchTone Business

TPx

TPx is your sidekick for smart IT -- helping organizations connect, secure, and grow with confidence. Leveraging decades of experience, TPx delivers managed services for cybersecurity, networks, and cloud communications that reduce risk and maximize the value of IT investments.

Supplier overview

TPx is your sidekick for smart IT -- helping organizations connect, secure, and grow with confidence. Leveraging decades of experience, TPx delivers managed services for cybersecurity, networks, and cloud communications that reduce risk and maximize the value of IT investments.

Ask about TPx

Uniti Solutions

Uniti's quality-first approach connects customers to new opportunities and possibilities by leveraging its nationwide network to deliver a full suite of advanced communications services. We provide fiber-based broadband to residential, small, and enterprise business customers in 18 states, managed cloud communications, networking,…

Supplier overview

Uniti's quality-first approach connects customers to new opportunities and possibilities by leveraging its nationwide network to deliver a full suite of advanced communications services. We provide fiber-based broadband to residential, small, and enterprise business customers in 18 states, managed cloud communications, networking, and security services for mid-to-large enterprises and government entities across the U.S., and customized wavelength and dark fiber solutions for carriers, content providers, and hyperscalers in the U.S. and Canada. Uniti, a privately held company headquartered in Little Rock, AK, operates three brands, including Kinetic, Uniti Solutions, and Uniti Wholesale.

Ask about Uniti Solutions

Verizon

Intelisys is a Verizon Platinum Agent driving successful technology implementations and migrations through all levels. Honesty and sincerity are fundamental to our business philosophy, and we simply don't do business any other way. Intelisys has full access and visibility into Verizon systems…

Supplier overview

Intelisys is a Verizon Platinum Agent driving successful technology implementations and migrations through all levels. Honesty and sincerity are fundamental to our business philosophy, and we simply don't do business any other way. Intelisys has full access and visibility into Verizon systems and the knowledge to use them to our partners' advantage.

As a Verizon partner, we can work with any existing Verizon customers inside your portfolio. We also build Verizon programs externally to work with existing customers, and we spread the knowledge base to the agent community to help grow revenues quickly and easily. We create and maintain lasting relationships with Intelisys partners by finding, igniting, and delivering sales through person-to-person interactions.

Ask about Verizon

VesuvITas

VesuvITas is a CX and AI strategy company that helps businesses evaluate, purchase, and implement the best AI, Contact Center, and other CX technologies. We deliver technology roadmaps, expert analysis, best practices, and center of excellence guidance combined with best-in-class professional services…

Supplier overview

VesuvITas is a CX and AI strategy company that helps businesses evaluate, purchase, and implement the best AI, Contact Center, and other CX technologies. We deliver technology roadmaps, expert analysis, best practices, and center of excellence guidance combined with best-in-class professional services to launch your projects successfully the first time. If your business or your client is overwhelmed with so many options out there for AI and how it impacts CX and security, then let our experts partner with you to complete an AI assessment or a CX assessment to guide your next steps. For more than thirty years, we've developed processes to enable deployment success, user adoption, and customer engagement.

At VesuvITas, we listen, lead, and design optimized customer experiences!

Ask about VesuvITas

Vonage Business

Vonage, a part of Ericsson, creates technology that empowers enterprises and equips developers to lead the next era of digital transformation. Its AI-powered platforms and tools enable new value creation and innovative customer experiences across mobile networks and the cloud. The company's…

Supplier overview

Vonage, a part of Ericsson, creates technology that empowers enterprises and equips developers to lead the next era of digital transformation. Its AI-powered platforms and tools enable new value creation and innovative customer experiences across mobile networks and the cloud. The company's technology portfolio includes Network APIs, CPaaS, CCaaS, and UCaaS solutions. Trusted by enterprises across industries and embraced by developers around the world, Vonage is committed to reimagining every digital interaction.

Ask about Vonage Business

Waterfield Technologies

Waterfield Tech designs and deploys advanced CX solutions, integrating CRM systems, automation, and self-service applications powered by proprietary IP. Managing hundreds of thousands of SaaS licenses that route billions of interactions daily, Waterfield is a multi-time Partner of the Year with global…

Supplier overview

Waterfield Tech designs and deploys advanced CX solutions, integrating CRM systems, automation, and self-service applications powered by proprietary IP. Managing hundreds of thousands of SaaS licenses that route billions of interactions daily, Waterfield is a multi-time Partner of the Year with global CX leaders. Uniquely skilled in both legacy ACD and modern CCaaS/UC tech, they help clients migrate seamlessly. Intelisys partners gain access to conversational AI resources and Xcelerate -- a plug-in that speeds Twilio Flex deployment from months to days -- delivering complete, data-driven contact center solutions.

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Webinar.net

Webinar.net was founded on the belief that live events should be designed specifically for the cloud. Built natively on AWS, our platform delivers unmatched scalability and reliability for organizations of all sizes. We proudly serve some of the world's most notable brands…

Supplier overview

Webinar.net was founded on the belief that live events should be designed specifically for the cloud. Built natively on AWS, our platform delivers unmatched scalability and reliability for organizations of all sizes. We proudly serve some of the world's most notable brands with a solution that combines enterprise-grade capabilities and remarkable customization.

What sets us apart is our channel-centric design, featuring sophisticated administrative controls and permission systems that enable seamless management across multi-tiered organizational structures. This allows enterprise clients to empower their partners while maintaining appropriate oversight.

Led by our CEO, a former ON24 executive, we've created a platform that adapts to your business processes, not the other way around. Our transparent, value-driven SaaS pricing model delivers premium features at a surprisingly affordable price point, consistently outperforming competitors on both capabilities and cost.

Experience the perfect balance of power, flexibility, and value that only a true cloud-native platform can deliver.

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XTIUM

Technology Advisors choose XTIUM because today's IT leaders are being asked to do more than ever—with the same teams, budgets, and resources. They're navigating rising cybersecurity threats, increasingly complex cloud and network environments, growing end-user expectations, and the pressure to adopt AI…

Supplier overview

Technology Advisors choose XTIUM because today's IT leaders are being asked to do more than ever—with the same teams, budgets, and resources. They're navigating rising cybersecurity threats, increasingly complex cloud and network environments, growing end-user expectations, and the pressure to adopt AI safely and effectively.

XTIUM helps clients cut through that complexity.

As a full-stack MSP, we deliver Enterprise Help Desk, Managed Network Services, Managed Cloud, Managed Security, Professional Services, and XTAI—our security-first AI platform that helps organizations govern, manage, and scale AI initiatives responsibly.

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Zayo

Are your clients ready for the bandwidth they'll need tomorrow? Zayo provides mission-critical bandwidth across North America and Europe. Our network allows your clients to: Process huge amounts of data Build strategic cloud connections Have a flexible hybrid working environment Secure your…

Supplier overview

Are your clients ready for the bandwidth they'll need tomorrow?

Zayo provides mission-critical bandwidth across North America and Europe.
Our network allows your clients to:
Process huge amounts of data
Build strategic cloud connections
Have a flexible hybrid working environment
Secure your transmissions
Zayo is one of the only providers actively investing in growing and modernizing our network infrastructure to meet the needs of today's digital business environment. Our future-ready network spans over 16.8 million fiber miles and 141,000 route miles.

Communications Infrastructure Solutions
Voice and collaboration
Managed edge and security
Network connectivity, fiber, and transport.
Combined with our Tier 1 IP backbone and CloudLink service, Zayo provides low-latency private connectivity that attaches enterprises to public cloud environments.

Our ideal joint clients are mid-market to large enterprises, including wireless and wireline carriers, education, finance, healthcare, manufacturing, media and entertainment, retail, and transportation.

Ask about Zayo

Supplier names and logos belong to their respective owners. Listings reflect the Intelisys portfolio and do not imply a direct Avenvox partnership or certification.

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